Privacy Policy
Updated on 2099-12-31
Conta Pyme de Costa Rica (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy
explains how Conta Pyme de Costa Rica collects, uses and discloses your personal information.
This Privacy Policy applies to our website, https://www.contapymecr.com/ and its associated subdomains
(collectively, our “Service”) together with our application, Conta Pyme de Costa Rica. By accessing or using our
Service, you indicate that you have read, understood and agree to our collection, storage, use and disclosure of your
personal information as described in this Privacy Policy and our Terms of Service
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, whenever it is done
reference to any of these terms, they are strictly defined as:
● Cookie: small amount of data generated by a website and saved by your web browser. Is used for
identify your browser, provide analytics, remember information about you, such as your language preference or
login information.
● Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Conta Pyme de Costa
Rica (Real Cariari, Heredia, Costa Rica), which is responsible for your information under this Privacy Policy.
● Platform: Internet website, web application or public-facing digital application of Conta Pyme de Costa Rica.
● Country: where Conta Pyme de Costa Rica is located or the owners/founders of Conta Pyme de Costa Rica, in
this case is Costa Rica
● Client: refers to the company, organization or person that registers to use the Conta Pyme de Costa Rica Service.
to manage relationships with its consumers or service users.
● Device: any device connected to the Internet, such as a phone, tablet, computer or any other device
that can be used to visit Conta Pyme de Costa Rica and use the services.
● IP address: Each device connected to the Internet is assigned a number known as an IP address.
Internet (IP). These numbers are usually assigned in geographic blocks. Often, you can use an address
IP to identify the location from which a device connects to the Internet.
● Personnel: refers to those people who are employed by Conta Pyme de Costa Rica or are under contract to
perform a service on behalf of one of the parties.
● Personal data: any information that directly, indirectly or in connection with other information, including a
personal identification number, allows the identification of a natural person.
● Service: refers to the service provided by Conta Pyme de Costa Rica as described in the relative terms (if
are available) and on this platform.
● Third parties: refers to advertisers, contest sponsors, promotional and marketing partners, and others who
provide our content or whose products or services we think may interest you.
● Website: the Conta Pyme de Costa Rica site, which can be accessed through this URL:
Home
● You: a person or entity that is registered with Conta Pyme de Costa Rica to use the Services
What information do we collect?
We collect information from you when you visit our platform, register on our site, place an order, subscribe to
our newsletter, respond to a survey or fill out a form.
● Name/username
● Telephone numbers
● Emails
We also collect information from mobile devices for a better user experience, although these functions are
completely optional:
● Phone book (contact list): your contact list makes the platform much easier to use for
part of the user, as accessing your contacts from the app saves you tons of time.
How do we use the information we collect?
Any of the information we collect from you may be used in one of the following ways:
● To personalize your experience (your information helps us better respond to your individual needs)
● To improve our platform (we continually strive to improve what our platform offers based
of the information and comments we receive from you)
● To improve customer service (your information helps us respond more effectively to your requests for
customer service and support needs)
● To process transactions
● To administer a contest, promotion, survey or other site feature
● To send periodic emails
When does Conta Pyme de Costa Rica use the information
from the third party end user?
Conta Pyme de Costa Rica will collect the end user data necessary to provide Conta Pyme de Costa Rica services.
Costa Rica to our clients.
End users may voluntarily provide us with information that they have made available on the websites of
social networks. If you provide us with such information, we may collect publicly available information from the sites
social media website that you have indicated. You can control the amount of information that social media websites make
public by visiting these websites and changing your privacy settings.
When does Conta Pyme de Costa Rica use the information
from the third party client?
We receive information from third parties when you contact us. For example, when you send us your email address
email to show interest in becoming a client of Conta Pyme de Costa Rica, we received information from a third party
which provides automatic fraud detection services to Conta Pyme de Costa Rica. Occasionally, we also collect
information that is made available to the public on social media websites. You can control the amount of
information that social media websites make public by visiting these websites and changing your settings.
privacy.
Do we share the information we collect with
third parties?
We may share the information we collect, both personal and non-personal, with third parties such as advertisers,
contest sponsors, promotional and marketing partners, and others who provide our content or whose
products or services we think may interest you. We may also share it with our affiliated companies and
current and future business partners, and whether we are involved in a merger, asset sale or other reorganization
business, we may also share or transfer your personal and non-personal information to our successors in interest.
We may engage trusted third-party service providers to perform functions and provide services to us,
such as the hosting and maintenance of our servers and platform, storage and administration of databases.
data, email management, storage marketing, credit card processing, service and
fulfillment of orders for products and services that you can purchase through the platform. We are likely to share
your personal information, and possibly some non-personal information, with these third parties to enable them to perform these
services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with
third parties, such as web analytics partners, application developers and advertising networks. If your IP address is shared,
can be used to estimate general location and other technological data, such as connection speed, if you have visited the
platform in a shared location and the type of device used to visit the platform. You can add information
about our advertising and what you see on the platform and then provide audits, investigations and reports to us
and our advertisers.
We may also disclose personal and non-personal information l about you to the government, to officials in charge of making
comply with the law or to private third parties, as we deem, in our sole discretion, necessary or appropriate to respond to
claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, security
of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or
to comply with applicable court orders, laws, rules and regulations.
Where and when is information collected from
clients and end users?
Conta Pyme de Costa Rica will collect the personal information you send to us. We may also receive personal information
about you from third parties as described above.
How do we use your email address?
By submitting your email address on this platform, you agree to receive emails from us. You can cancel your
participation in any of these email lists at any time by clicking the opt-out link
voluntary or other option to unsubscribe included in the respective email. We only send emails
emails to people who have authorized us to contact them, either directly or through a third party. We do not send
unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address
email, you also agree to allow us to use your email address for customer audience targeting on
sites like Facebook, where we display personalized advertising to specific people who have opted in to receive our
communications. Email addresses submitted only through the order processing page will be
will be used for the sole purpose of sending you information and updates related to your order. However, if we have
provided the same email through another method, we may use it for any of the stated purposes
in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails,
We include detailed unsubscribe instructions at the bottom of each email.
How long do we keep your information?
We retain your information only as long as we need it to provide you with Conta Pyme de Costa Rica and to comply with the
purposes described in this policy. This is also the case for anyone with whom we share your information and
to perform services on our behalf. When we no longer need to use your information and it is not necessary for us to
retained by us to comply with our legal or regulatory obligations, we will delete it from our systems or
We will depersonalize you so that we cannot identify you.
How do we protect your information?
We implement a variety of security measures to maintain the security of your personal information when you make
an order, enter, send or access your personal information. We offer the use of a secure server. All the information
confidential/credit supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our payment gateway providers database only to be accessible by those authorized with rights
special access to such systems, and must keep the information confidential. After a transaction, your
Private information (credit cards, social security numbers, finances, etc.) is never archived. However, we cannot
guarantee the absolute security of the information you transmit to Conta Pyme de Costa Rica nor guarantee that your information
in the service is not accessed, disclosed, altered or destroyed by a violation of any of our physical conditions,
technical or management safeguards.
Could my information be transferred to other countries?
Conta Pyme de Costa Rica is incorporated in Costa Rica. The information collected through our website, through
from direct interactions with you or use of our support services may be transferred from time to time to our
offices or staff, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including
countries that may not have generally applicable laws regulating the use and transfer of such data. In the major
To the extent permitted by applicable law, by using any of the above, you voluntarily agree to the transfer
cross-border and the hosting of such information.
Is the information collected through the Conta Service
Is Costa Rican SME safe?
We take precautions to protect the security of your information. Count The rights you have to request updates or corrections to the information collected by Conta Pyme de Costa Rica
They depend on your relationship with Conta Pyme de Costa Rica. Staff may update or correct your information as required.
detailed in our internal company employment policies.
Customers have the right to request restriction of certain uses and disclosures of personally identifiable information from
the following way. You may contact us to
(1) update or correct your personally identifiable information,
(2) change your preferences regarding communications and other information you receive from us, or
(3) delete the
personally identifiable information maintained about you in our system (subject to the following paragraph),
canceling your account. Such updates, corrections, changes and deletions shall have no effect on any other
information we maintain or information we have provided to third parties in accordance with this Privacy Policy
prior to such update, correction, change or deletion. To protect your privacy and security, we may take
reasonable measures (such as requiring a unique password) to verify your identity before granting you access to your profile or
make corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
moment.
You must bear in mind that technologically it is not possible to delete each and every record of the information that you provide to us.
has provided from our system. The need to make backup copies of our systems to protect the
Involuntary loss information means that a copy of your information may exist in a form that cannot be
delete and that will be difficult or impossible for us to locate. Immediately after receiving your request, all
Personal information stored in databases that we actively use and other easily searchable media is
will update, correct, change or delete, as appropriate, as soon as and to the extent reasonable and
technically possible.
If you are an end user and would like to update, delete or receive any information we have about you, you can do so
by contacting the organization of which you are a client.
Personnel
If you are a Conta Pyme de Costa Rica worker or applicant, we collect the information you provide to us
voluntarily. We use the information collected for human resources purposes to administer benefits to employees.
workers and select applicants.
You may contact us to
(1) update or correct your information,
(2) change your preferences regarding
communications and other information you receive from us, or
(3) receive a record of the information we have related to
with you. Such updates, corrections, changes and deletions will have no effect on other information that
we maintain or information that we have provided to third parties in accordance with this Privacy Policy before such
update, correction, change or deletion.
Business Sale
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all
or substantially all of the assets of Conta Pyme de Costa Rica or any of its corporate affiliates (as defined
herein), or the portion of Conta Pyme de Costa Rica or any of its corporate Affiliates with which it
relates to the Service, or in the event that we discontinue our business or file a petition or have filed
a petition against us in the event of bankruptcy, reorganization or similar proceedings, provided that the third party agrees
adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our corporate affiliates. For the
purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or
indirectly controls, is controlled by or is under common control with Conta Pyme de Costa Rica, whether by ownership or
otherwise. Any information relating to you that we provide to our corporate affiliates will be
processed by such corporate affiliates in accordance with the terms of this privacy policy.
Governing Law
This Privacy Policy is governed by the laws of Costa Rica without regard to its conflict of laws provisions.
You agree to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties in
under or in connection with this Privacy Policy, except those persons who may have the right to present claims under the Privacy Shield or the Swiss-American framework.
The laws of Costa Rica, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. His use of
Platform may also be subject to other local, state, national or international laws.
By using Conta Pyme de Costa Rica or contacting us directly, you agree to this Privacy Policy.
If you do not agree to this Privacy Policy, you should not interact with our website or use our services. He
continued use of the website, direct interaction with us or following the posting of changes to this Privacy Policy.
privacy that do not materially affect the use or disclosure of your personal information will mean that you accept those
changes.
Your consent
We’ve updated our Privacy Policy to give you full transparency about what’s set when you visit
our site and how it is used. By using our platform, registering an account or making a purchase, you hereby agree
our Privacy Policy and accept its terms.
Links to other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites that Conta
Costa Rican SME does not operate or control. We are not responsible for the content, accuracy or opinions expressed in
such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us.
Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer applicable.
in force. Your browsing and interaction on any other website, including those that have a link on our
platform, are subject to that website’s own rules and policies. These third parties may use their own cookies or
other methods of collecting information about you.
Advertising
This platform may contain third-party advertisements and links to third-party sites. Conta SME from Costa Rica does not
makes no representation as to the accuracy or suitability of the information contained in such advertisements or sites and does not accept
no responsibility or liability for the conduct or content of those advertisements and sites and the offers made by the
third parties.
Advertising keeps Conta Pyme de Costa Rica and many of the websites and services you use free of charge.
We work hard to make sure ads are safe, discreet, and as relevant as possible.
Third party advertisements and links to other sites where goods or services are advertised are not endorsements or
recommendations from Conta Pyme de Costa Rica of third-party sites, goods or services. Conta SME from Costa Rica no
assumes no responsibility for the content of the advertisements, the promises made or the quality/reliability of the
products or services offered in all advertisements.
Cookies for Advertising
These cookies collect information over time about your online activity on the platform and other online services.
to make online ads more relevant and effective for you. This is known as advertising based on
interests. They also perform functions such as preventing the same ad from continually reappearing and ensuring that
Ads are displayed correctly to advertisers. Without cookies, it is very difficult for an advertiser to reach their audience or
know how many ads were shown and how many clicks they received.
Cookies
Conta Pyme de Costa Rica uses “cookies” to identify the areas of our website that you have visited. A cookie is a
small portion of data that your web browser stores on your computer or mobile device. We use cookies to
improve the performance and functionality of our platform, but are not essential for its use. However, without these
cookies, certain features, such as videos, may not be available or you may be required to enter your login details.
log in every time you visit the platform, as we would not be able to remember that you had logged in previously. The
Most web browsers can be configured to disable the use of cookies. However, if you turn off the
cookies, you may not be able to access the functionality of our website correctly or at all. Never
We place personally identifiable information in cookies.
Block and disable Cookies and similar technologies
Wherever you are, you can also configure your browser to block cookies and similar technologies, but this
action may block our essential cookies and prevent our website from functioning properly, and we may
cannot use all its functions
Children’s Privacy
We do not target anyone under 13 years of age. We do not collect personally identifiable information from any
person under 13 years of age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact
with Us. If we become aware that we have collected personal data from anyone under the age of 13 without the
verification of parental consent, we take steps to remove that information from our servers.
Changes to our Privacy Policy
We may change our Service and our policies, and we may need to make changes to this Privacy Policy.
privacy to accurately reflect our Service and policies. Unless otherwise required by law,
We will notify you (for example, through our Service) before we make changes to this Privacy Policy and we will give you
the opportunity to review them before they come into effect. Then, if you continue to use the Service, you will be subject to the Policy
updated privacy policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.
Third party services
We may display, include or make available third party content (including data, information, applications and other
products services) or provide links to third party websites or services (“Third Party Services”).
You acknowledge and agree that Conta Pyme de Costa Rica will not be responsible for any Third Party Services, including your
accuracy, integrity, timeliness, validity, copyright compliance, legality, decency, quality or any other
appearance of them. Conta Pyme de Costa Rica does not assume and will not have any obligation or responsibility to you or
any other person or entity through the Third Party Services.
The Third Party Services and links thereto are provided solely as a convenience to you and you access them and the
You use it entirely at your own risk and subject to the terms and conditions of such third parties.
Facebook Pixel
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding actions
that people do on your website. You can use the pixel to: Make sure your ads are shown to
suitable people. Facebook pixel may collect information from your device when you use the service. facebook pixel
collects information that is stored in accordance with its Privacy Policy.
Information on the General Protection Regulation
data (GDPR)
We may collect and use information about you if you are from the European Economic Area (EEA), and in this section
In our Privacy Policy we will explain exactly how and why this data is collected, and how the
We keep it under protection against replication or incorrect use.
What is GDPR?
GDPR is an EU-wide data protection and privacy law that regulates how companies protect user data.
EU residents and improves the control that EU residents have over their personal data.
The GDPR is relevant to any company operating globally and not just companies based in the EU and the
EU residents. Our customers’ data is important regardless of where it is located, so
We have implemented GDPR controls as our gold standard for all of our operations across the globe.
world.
What is Personal Data?
Any data that relates to an identifiable or identifiable individual. The GDPR covers a wide spectrum of information
which could be used alone or in combination with other pieces of information to identify a person. The data
Personal information goes beyond a person’s name or email address. Some examples include
financial information, political opinions, genetic data, biometric data, IP addresses, physical address, orientation
sexual and ethnic origin.
Data protection principles include requirements such as:
● Personal data collected must be processed fairly, lawfully and transparently and must only be used in the manner
way that a person would reasonably expect.
● Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose.
purpose. Organizations must specify why they need the personal data when they collect it.
● Personal data should not be kept longer than necessary to fulfill its purpose.
● Individuals covered by the GDPR have the right to access their own personal data. They can also request
a copy of your data and have your data updated, deleted, restricted or moved to another organization.
Why is the GDPR important?
GDPR adds some new requirements regarding how companies must protect personal data from
people who collect and process. It also raises the stakes for compliance by increasing enforcement and imposing
higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Conta SME of Costa Rica
We firmly believe that the privacy of your data is very important and we already have strong security practices and
privacy that go beyond the requirements of this new regulation.
Individual rights of the interested party: access,
data portability and deletion
We are committed to helping our clients comply with the data subject rights requirements of
GDPR. Conta Pyme de Costa Rica processes or stores all personal data in suppliers that comply with DPA and
have been fully examined. We store all conversations and personal data for up to 6
years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service.
service and Privacy Policy, but we will not keep them for more than 60 days.
We are aware that if you work with EU customers, you must be able to provide them with the ability to access, update,
recover and delete personal data. We have been set up as self-service from the beginning and have always given you
access to your data and your customers’ data. Our customer service team is here to answer any
question you may have about working with the API.
Contact us
Please feel free to contact us if you have any questions.
● Through email: contacto@contapymecr.com
