Privacy Policy

Updated on 2099-12-31 Conta Pyme de Costa Rica (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Conta Pyme de Costa Rica collects, uses and discloses your personal information. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) together with our application, Conta Pyme de Costa Rica. By accessing or using our Service, you indicate that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever it is done reference to any of these terms, they are strictly defined as:

● Cookie: small amount of data generated by a website and saved by your web browser. Is used for identify your browser, provide analytics, remember information about you, such as your language preference or login information.

● Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to Conta Pyme de Costa Rica (Real Cariari, Heredia, Costa Rica), which is responsible for your information under this Privacy Policy.

● Platform: Internet website, web application or public-facing digital application of Conta Pyme de Costa Rica.

● Country: where Conta Pyme de Costa Rica is located or the owners/founders of Conta Pyme de Costa Rica, in this case is Costa Rica

● Client: refers to the company, organization or person that registers to use the Conta Pyme de Costa Rica Service. to manage relationships with its consumers or service users.

● Device: any device connected to the Internet, such as a phone, tablet, computer or any other device that can be used to visit Conta Pyme de Costa Rica and use the services.

● IP address: Each device connected to the Internet is assigned a number known as an IP address. Internet (IP). These numbers are usually assigned in geographic blocks. Often, you can use an address IP to identify the location from which a device connects to the Internet.

● Personnel: refers to those people who are employed by Conta Pyme de Costa Rica or are under contract to perform a service on behalf of one of the parties.

● Personal data: any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.

● Service: refers to the service provided by Conta Pyme de Costa Rica as described in the relative terms (if are available) and on this platform.

● Third parties: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

● Website: the Conta Pyme de Costa Rica site, which can be accessed through this URL:

● You: a person or entity that is registered with Conta Pyme de Costa Rica to use the Services

What information do we collect?

We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

● Name/username

● Telephone numbers

● Emails We also collect information from mobile devices for a better user experience, although these functions are completely optional:

● Phone book (contact list): your contact list makes the platform much easier to use for part of the user, as accessing your contacts from the app saves you tons of time.

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

● To personalize your experience (your information helps us better respond to your individual needs)

● To improve our platform (we continually strive to improve what our platform offers based of the information and comments we receive from you)

● To improve customer service (your information helps us respond more effectively to your requests for customer service and support needs)

● To process transactions

● To administer a contest, promotion, survey or other site feature

● To send periodic emails

When does Conta Pyme de Costa Rica use the information

from the third party end user? Conta Pyme de Costa Rica will collect the end user data necessary to provide Conta Pyme de Costa Rica services. Costa Rica to our clients. End users may voluntarily provide us with information that they have made available on the websites of social networks. If you provide us with such information, we may collect publicly available information from the sites social media website that you have indicated. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings.

When does Conta Pyme de Costa Rica use the information

from the third party client? We receive information from third parties when you contact us. For example, when you send us your email address email to show interest in becoming a client of Conta Pyme de Costa Rica, we received information from a third party which provides automatic fraud detection services to Conta Pyme de Costa Rica. Occasionally, we also collect information that is made available to the public on social media websites. You can control the amount of information that social media websites make public by visiting these websites and changing your settings. privacy.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our affiliated companies and current and future business partners, and whether we are involved in a merger, asset sale or other reorganization business, we may also share or transfer your personal and non-personal information to our successors in interest. We may engage trusted third-party service providers to perform functions and provide services to us, such as the hosting and maintenance of our servers and platform, storage and administration of databases. data, email management, storage marketing, credit card processing, service and fulfillment of orders for products and services that you can purchase through the platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you. We may share portions of our log file data, including IP addresses, for analytics purposes with third parties, such as web analytics partners, application developers and advertising networks. If your IP address is shared, can be used to estimate general location and other technological data, such as connection speed, if you have visited the platform in a shared location and the type of device used to visit the platform. You can add information about our advertising and what you see on the platform and then provide audits, investigations and reports to us and our advertisers. We may also disclose personal and non-personal information l about you to the government, to officials in charge of making comply with the law or to private third parties, as we deem, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, security of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from clients and end users?

Conta Pyme de Costa Rica will collect the personal information you send to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this platform, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link voluntary or other option to unsubscribe included in the respective email. We only send emails emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address email, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific people who have opted in to receive our communications. Email addresses submitted only through the order processing page will be will be used for the sole purpose of sending you information and updates related to your order. However, if we have provided the same email through another method, we may use it for any of the stated purposes in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We retain your information only as long as we need it to provide you with Conta Pyme de Costa Rica and to comply with the purposes described in this policy. This is also the case for anyone with whom we share your information and to perform services on our behalf. When we no longer need to use your information and it is not necessary for us to retained by us to comply with our legal or regulatory obligations, we will delete it from our systems or We will depersonalize you so that we cannot identify you.

How do we protect your information?

We implement a variety of security measures to maintain the security of your personal information when you make an order, enter, send or access your personal information. We offer the use of a secure server. All the information confidential/credit supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with rights special access to such systems, and must keep the information confidential. After a transaction, your Private information (credit cards, social security numbers, finances, etc.) is never archived. However, we cannot guarantee the absolute security of the information you transmit to Conta Pyme de Costa Rica nor guarantee that your information in the service is not accessed, disclosed, altered or destroyed by a violation of any of our physical conditions, technical or management safeguards.

Could my information be transferred to other countries?

Conta Pyme de Costa Rica is incorporated in Costa Rica. The information collected through our website, through from direct interactions with you or use of our support services may be transferred from time to time to our offices or staff, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have generally applicable laws regulating the use and transfer of such data. In the major To the extent permitted by applicable law, by using any of the above, you voluntarily agree to the transfer cross-border and the hosting of such information.

Is the information collected through the Conta Service Is Costa Rican SME safe?

We take precautions to protect the security of your information. Count The rights you have to request updates or corrections to the information collected by Conta Pyme de Costa Rica They depend on your relationship with Conta Pyme de Costa Rica. Staff may update or correct your information as required. detailed in our internal company employment policies. Customers have the right to request restriction of certain uses and disclosures of personally identifiable information from the following way. You may contact us to

(1) update or correct your personally identifiable information,

(2) change your preferences regarding communications and other information you receive from us, or

(3) delete the personally identifiable information maintained about you in our system (subject to the following paragraph), canceling your account. Such updates, corrections, changes and deletions shall have no effect on any other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable measures (such as requiring a unique password) to verify your identity before granting you access to your profile or make corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. moment. You must bear in mind that technologically it is not possible to delete each and every record of the information that you provide to us. has provided from our system. The need to make backup copies of our systems to protect the Involuntary loss information means that a copy of your information may exist in a form that cannot be delete and that will be difficult or impossible for us to locate. Immediately after receiving your request, all Personal information stored in databases that we actively use and other easily searchable media is will update, correct, change or delete, as appropriate, as soon as and to the extent reasonable and technically possible. If you are an end user and would like to update, delete or receive any information we have about you, you can do so by contacting the organization of which you are a client.


If you are a Conta Pyme de Costa Rica worker or applicant, we collect the information you provide to us voluntarily. We use the information collected for human resources purposes to administer benefits to employees. workers and select applicants. You may contact us to

(1) update or correct your information,

(2) change your preferences regarding communications and other information you receive from us, or

(3) receive a record of the information we have related to with you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy before such update, correction, change or deletion.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Conta Pyme de Costa Rica or any of its corporate affiliates (as defined herein), or the portion of Conta Pyme de Costa Rica or any of its corporate Affiliates with which it relates to the Service, or in the event that we discontinue our business or file a petition or have filed a petition against us in the event of bankruptcy, reorganization or similar proceedings, provided that the third party agrees adhere to the terms of this Privacy Policy.


We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by or is under common control with Conta Pyme de Costa Rica, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be processed by such corporate affiliates in accordance with the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of Costa Rica without regard to its conflict of laws provisions. You agree to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties in under or in connection with this Privacy Policy, except those persons who may have the right to present claims under the Privacy Shield or the Swiss-American framework. The laws of Costa Rica, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. His use of Platform may also be subject to other local, state, national or international laws. By using Conta Pyme de Costa Rica or contacting us directly, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. He continued use of the website, direct interaction with us or following the posting of changes to this Privacy Policy. privacy that do not materially affect the use or disclosure of your personal information will mean that you accept those changes.

Your consent

We’ve updated our Privacy Policy to give you full transparency about what’s set when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby agree our Privacy Policy and accept its terms.

Links to other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that Conta Costa Rican SME does not operate or control. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer applicable. in force. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. These third parties may use their own cookies or other methods of collecting information about you.


This platform may contain third-party advertisements and links to third-party sites. Conta SME from Costa Rica does not makes no representation as to the accuracy or suitability of the information contained in such advertisements or sites and does not accept no responsibility or liability for the conduct or content of those advertisements and sites and the offers made by the third parties. Advertising keeps Conta Pyme de Costa Rica and many of the websites and services you use free of charge. We work hard to make sure ads are safe, discreet, and as relevant as possible. Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations from Conta Pyme de Costa Rica of third-party sites, goods or services. Conta SME from Costa Rica no assumes no responsibility for the content of the advertisements, the promises made or the quality/reliability of the products or services offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the platform and other online services. to make online ads more relevant and effective for you. This is known as advertising based on interests. They also perform functions such as preventing the same ad from continually reappearing and ensuring that Ads are displayed correctly to advertisers. Without cookies, it is very difficult for an advertiser to reach their audience or know how many ads were shown and how many clicks they received.


Conta Pyme de Costa Rica uses “cookies” to identify the areas of our website that you have visited. A cookie is a small portion of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but are not essential for its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details. log in every time you visit the platform, as we would not be able to remember that you had logged in previously. The Most web browsers can be configured to disable the use of cookies. However, if you turn off the cookies, you may not be able to access the functionality of our website correctly or at all. Never We place personally identifiable information in cookies.

Block and disable Cookies and similar technologies

Wherever you are, you can also configure your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and we may cannot use all its functions

Children’s Privacy

We do not target anyone under 13 years of age. We do not collect personally identifiable information from any person under 13 years of age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact with Us. If we become aware that we have collected personal data from anyone under the age of 13 without the verification of parental consent, we take steps to remove that information from our servers.

Changes to our Privacy Policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy. privacy to accurately reflect our Service and policies. Unless otherwise required by law, We will notify you (for example, through our Service) before we make changes to this Privacy Policy and we will give you the opportunity to review them before they come into effect. Then, if you continue to use the Service, you will be subject to the Policy updated privacy policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third party services

We may display, include or make available third party content (including data, information, applications and other products services) or provide links to third party websites or services (“Third Party Services”). You acknowledge and agree that Conta Pyme de Costa Rica will not be responsible for any Third Party Services, including your accuracy, integrity, timeliness, validity, copyright compliance, legality, decency, quality or any other appearance of them. Conta Pyme de Costa Rica does not assume and will not have any obligation or responsibility to you or any other person or entity through the Third Party Services. The Third Party Services and links thereto are provided solely as a convenience to you and you access them and the You use it entirely at your own risk and subject to the terms and conditions of such third parties.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding actions that people do on your website. You can use the pixel to: Make sure your ads are shown to suitable people. Facebook pixel may collect information from your device when you use the service. facebook pixel collects information that is stored in accordance with its Privacy Policy.

Information on the General Protection Regulation data (GDPR)

We may collect and use information about you if you are from the European Economic Area (EEA), and in this section In our Privacy Policy we will explain exactly how and why this data is collected, and how the We keep it under protection against replication or incorrect use.

What is GDPR?

GDPR is an EU-wide data protection and privacy law that regulates how companies protect user data. EU residents and improves the control that EU residents have over their personal data. The GDPR is relevant to any company operating globally and not just companies based in the EU and the EU residents. Our customers’ data is important regardless of where it is located, so We have implemented GDPR controls as our gold standard for all of our operations across the globe. world.

What is Personal Data?

Any data that relates to an identifiable or identifiable individual. The GDPR covers a wide spectrum of information which could be used alone or in combination with other pieces of information to identify a person. The data Personal information goes beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, orientation sexual and ethnic origin. Data protection principles include requirements such as:

● Personal data collected must be processed fairly, lawfully and transparently and must only be used in the manner way that a person would reasonably expect.

● Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. purpose. Organizations must specify why they need the personal data when they collect it.

● Personal data should not be kept longer than necessary to fulfill its purpose.

● Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of your data and have your data updated, deleted, restricted or moved to another organization.

Why is the GDPR important?

GDPR adds some new requirements regarding how companies must protect personal data from people who collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Conta SME of Costa Rica We firmly believe that the privacy of your data is very important and we already have strong security practices and privacy that go beyond the requirements of this new regulation.

Individual rights of the interested party: access, data portability and deletion

We are committed to helping our clients comply with the data subject rights requirements of GDPR. Conta Pyme de Costa Rica processes or stores all personal data in suppliers that comply with DPA and have been fully examined. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service. service and Privacy Policy, but we will not keep them for more than 60 days. We are aware that if you work with EU customers, you must be able to provide them with the ability to access, update, recover and delete personal data. We have been set up as self-service from the beginning and have always given you access to your data and your customers’ data. Our customer service team is here to answer any question you may have about working with the API.

Contact us

Please feel free to contact us if you have any questions.

● Through email: